Scheduled Service
Choose a time that works, share the job details, and connect with a qualified local technician.
The Hero AppJoin early accessThe name says what we do
Home Emergency Repair On-demand
HERO — one trusted place to start when a home repair cannot wait for endless searching.
Home Emergency Repair On-demand
The right technician.
Right when you need one.
The Hero App will make it easier to find qualified local technicians, explain the work, request an estimate, and keep every job moving in one place.
Preparing for a limited pilot. Coverage and technician availability are not yet guaranteed.
Request typeUrgent Service
Next stepMatching eligible technicians
HEROHome Emergency Repair On-demand
Virtual Consultation
Start with a remote assessment when a technician needs to see the issue before preparing an estimate.
Urgent Service
Request time-sensitive help and let nearby eligible technicians decide whether they can respond.
For customers
From “something’s wrong”
to someone’s on it.
One clear path from the first description to the finished job—without pretending every repair can be priced before it is assessed.
Describe the job
Tell us what needs attention, where, and when. Add photos to help technicians understand the work.
Choose your path
Book a listed service, request an estimate, or start with a virtual consultation.
Follow the work
Stay informed from technician acceptance through scheduling, job updates, and invoicing.
Built for real home-service needs
Start with the problem.
Find the right skill.
01Plumbing02Heating & cooling03Electrical04Appliance repair05Locksmith services06Home maintenance
Example categories for the planned pilot. Availability will depend on verified technician participation in each service area.
For technician businesses
Run the work.
Grow the business.
The Hero App is being designed as more than a lead marketplace. Build a public storefront, define services, manage availability, consult with customers, prepare estimates, schedule jobs, and issue invoices.
- 01 Bring your existing customers
- 02 Publish services on your terms
- 03 Opt into marketplace and urgent requests
!
Urgent Service, clearly defined
Fast help for home repairs.
Not emergency response.
Urgent Service is intended for time-sensitive repair needs. It does not replace 911, the fire department, police, medical services, or utility emergency lines.
For immediate threats involving life safety, fire, gas, crime, major electrical hazards, medical emergencies, or uncontrolled flooding, contact the appropriate emergency service or utility first.
Coming to a focused pilot area
When your home needs help,
call a HERO.
The customer and technician applications are coming soon. Tell us whether you’re looking for service, joining as a technician, or exploring a partnership.